100% satisfaction guarantee
If a Petproductonline.com product does not meet your expectations, return it for an exchange or a prompt refund of the product purchase price. (Excludes Special orders or clearance items)
For 30 days there is a no questions asked return guarantee. There is zero risk!
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Simply package up the item and return it to us at the address on the shipping label, no return authorization needed! It is that easy! We recommend that you use a tracking method with your paid shipping choice for your records.
Within 30 business days or sooner (usually much sooner), we will issue a refund.
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*return guarantee excludes special order items, seasonal, holiday, measured to custom size products. 25% restocking applies on special orders/seasonal items.